⚠️ Burger King deploys AI “Patty” to coach employees in real time

According to The Verge, Burger King is piloting an AI assistant called Patty, an OpenAI-powered tool embedded directly into employee headsets.

It’s part of the broader “BK Assistant” platform rolling out across U.S. locations.

What Patty actually does:

• Helps staff with menu prep instructions
• Flags inventory shortages & equipment issues
• Syncs with cloud POS systems
• Listens for service phrases like “please,” “welcome,” and “thank you”

The system is powered by models from OpenAI and is currently being tested in 500 res